Horrible service received from Vodacom

The service received from Vodacom is just horrific... It's taken so long just to get a Fibre line activated... Needless to say the line still hasn't been activated. I asked for a manager to contact me and nothing.... And after complaining the consultant on the other end still has the nerve to say have a nice day.... Like Really... What the hell... All I'd like is for my line to be activated and the internet to work... I honestly don't think I'm asking for much... Can someone please contact me and get this sorted... For the Love of God