Horrible service received for second time

It has been over two months of constant battling with VODACOM and I have even been contacted by the CEO offices with absolutely NO joy what so EVER.

I have two Current contract's with VODACOM, which I misplaced my one sim card for my one rooter. It took them a month to have that sorted out. I then asked to convert my two accounts (rooters) into one FIBER line which I was advised might be possible, however still waiting on feedback.

I went ahead and ordered FIBER for my house, all I need is a new rooter as I have the FIBER instillation setup already, after 1 month I was advised all is in order and RAM will be delivering the router. WOW to my surprise RAM knows absolutely nothing about this. I provided them with my sales order, which they said is incorrect as I need a wable number.

I have tried to contact Joseph from the CEO office numerous occasions however he has failed to make contact with me.

They keep on taking and taking debit orders when routers are not working, but unable to assist when you need it the most.