HORRIBLE SERVICE PROVIDER

<p>I would just like to vent my frustration against these big service providers that does not seem to care a hoot about their mediocre customers... My husband took out an additional contract on top of his current contract on Monday 05 September 2016. They had to do a sim swop as he needed the nano sim for the new phone. The phone worked fine from Monday evening up until Thursday 15 September 2016 around 12pm - He could facebook, whatsapp, make and receive calls and sms's ect. After around 12pm he noticed that the phone could no longer whatsapp or facebook. He phoned the Vodashop that he took out the contract who gave him all kinds of stories about the sim being locked and that he should give it another few hours before it will work. After numerous phone calls to the same outlet & customer care he eventually went to a different Vodashop where a gentleman did another sim swop for him and said he should give it 48hours. The 48hours was finished at around 10am this morning and guess what... His phone STILL does not work! I have received apology sms's and "free" data& airtime from Vodacom, but his phone STILL DOES NOT WOR**** All he is getting is empty promises!</p>