Horrible service provider

3 days without connectivity. Call centre agents keep telling different stories, one says there are no tools to fix and they will advise when they find the tools, the other says they will escalate so problem is fixed. Yoooo it’s tiring and the painful part is no one is going to compensate for going to a restaurant so I can be able to get some work done.

I cancelled my contract and was promised to get a serial number for the cancellation and still nothing came through.