KS
Karin S
1 reviews | Active since Sept 2015
09 Apr 2025, 07:38
HORRIBLE SERVICE ON CANCELLATIONS
PATHETIC SERVICE ON CANCELLATIONS I HAVE TRIED TO CANCEL ONE OF MY CONTRACTS SINCE JANUARY AND IT STILL SHOWS ON MY STATEMENT AND NOT CANCELLED!!!! HOW MANY MONTHS AND CALLS MORE WILL IT TAKE TO CANCEL THIS!!!!!! EVERYTIME THEY SAY I WILL RECEIVE SMS AND NEVER DID - AS I AM UNABLE TO READ THE SMS ON A 3G DEVICE!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Apr 2025, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2025, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team