1 reviews | Active since Apr 2017

09 Apr 2017, 09:55

Horrible service, no integrity

<p>I upgraded after 22 months, the sales person failed to tell me I would have to pay for my previous handset for the next 2 months. Now I have an extra R350 payment for the next 2 months. I sincerley regret giving these people my business!</p>

0
Replies (2)
Vodacom
Vodacom's reply09 Apr 2017, 11:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update01 May 2017, 00:14
Reviewer Update

Vodacom contacted me and offered me 1gig data (which doesnt cover the extra R350 hidden costs) for the next 2 months. That,however,didnt materialise. Im not surprised though