1 reviews | Active since Aug 2016
Horrible service, no customar care....first time a companydrives me this far
<p>Dear who ever that may read this.... think twice before you want to take out a VODACOM contract.</p> <p>After 8 phones calls, since Thursday 18 August till yesterday 24 August, avarage between 2min up to 41 min ....NO one phones me back... yes calls have been logged according to them .</p> <p>If they dont sound like puking in your hear, they dont know and cant give you an answer or just hang up and will log a call, needless to say - no call was logged when you as a client follow up.</p> <p>Moving all the business contracts (10) to Vodacom from MTN ... worst mistake. Never the less my personal 5 contracts. Average of R14 000 a month....</p> <p>Quick to take your money but take a week to give you an answer of network problems, and data quiry, cause " im not the only one complaining.... Dont worry we wont charge you out of bundle rates..."</p> <p>Seems like Cell C is a better option these days. I will never ever refer anybody to VOdacom again.</p> <p>Weve got the BESt Vodacom dealership in Jeffreys Bay at Equinox mall that will do everything to keep their clients happy, but to work with customer complain on 082 111 ....</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
