Horrible Service, I am shocked by their Call Centre staff

<p>I set a limit on my vodacom acc num I ********** -9 but no one seems to know what happening from the call centre and i get transferred form pillar to post and put on hold for over 30min and eventually they drop my line. I get told different stories from their consultant and dont know who is wrong and who is right. The customer service is so poor i wonder if they listen and record the calls as they claim. Now they telling me that i am owing money and i paid my account inadvance, if they they sort out this i will go to the consumer councel</p>