1 reviews | Active since May 2015
Horrible service ! Frustrated!!!
<p>I am on a Red Advantage contract, and have been over-billed by Vodacom numerious times. </p> <p>I've been helped at The Rivonia Village Branch, by friendly staff, but 3 months later nothing has been done, and I Have just been billed for 10 Gigs of data that I firstly, did not buy and secondly an "outstanding bill" that I paid last month, that was brought forward. </p> <p>All advice I get is to phone the call centre. And to date,nothing has been done, even though I've put in numerious calls and complaints...</p> <p> </p> <p>Please help!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
ED - OCRM- 2EOVFX
ED - OCRM- 2EOVFX
