Horrible service from Vodacom’s fibre agents!

Vodacom’s fibre contact team and installation team has been extremely unhelpful and ***********. I requested fibre relocation on the 24th of November 2025. It is the 2nd of January and they have been of no help. The agent who took down my email address initially made an error and they are now claiming that they are waiting for a response from me to the email that was sent to the incorrect email address. I have called multiple times throughout December with no help at all. Only agents telling me that they will update my email address.

If I could give them 0 stars I would.