KM
Kukhanya M

1 reviews | Active since Nov 2016

16 Nov 2016, 18:30

Horrible service from Vodacom the Glen

<p>Before the elections this year my tablet screne broke and i went to lodge a claim at the lady told careless and the insurance never corvers physical damage.Two managers later from the Glen vodacon no help. On the 28th of September i got a msg that my free screene insurance is finished and cancelled several visits and calls i now need a dictionary for the term free and 12months the worst part is Tsietsi Zikalala today who got more angry as i got angry. Saving grace is Sibongile Tshabalala calming me down evey steo of the way. My problem is still not solved!!!!</p> <p>Help needed urgently!!!!!!</p>

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Replies (1)
Vodacom
Vodacom's reply17 Nov 2016, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team