ER
Erika R

1 reviews | Active since Aug 2016

11 Aug 2016, 10:34

HORRIBLE SERVICE FROM VODACOM IN TRYING TO EARLY SETTLE MY ACCOUNTS

<p>I PAID UP MY ACCOUNTS WITH VODACOM AT THE END OF JULY'16 (SETTLED ALL 3 ACCOUNTS TO THE VALUE OF ALMOST R5000), MY LINE IS STILL NOT CLOSED BUT NOW MY SIM IS BLOCKED (I HAVE NO SERVICE AND WHEN PEOPLE CALL ME IT STATES "NR DOES NOT EXISIT" ?) - THIS HAS BEEN 3 VERY DIFFICULT WEEKS IN TRYING TO GET VODACOM TO ASSIT ME, VERY FRUSTRATING!!!</p>

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Replies (1)
Vodacom
Vodacom's reply11 Aug 2016, 11:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team