Horrible service from Vodacom fibre third line support

I wish you had a 0 rating and below and would certainly use that!!! I have been having some intermittent connections for as long as i have been with vodacom fibre, sometimes it will get worse and sometimes it's better. I have logged too many tickets which will just be closed if they see that the connection is stable for few hours. It means the root cause of the issue is not being attended to since i am still experiencing the same issue.

My last ticket number SR*** was assigned to the third line support by the name of Siphokazi. I really believe that she does not have any customer skills because she's not giving me any proper feedback as to why i have not been assisted as yet. I am working from home and this affects me badly, this is really frustrating!!!