SH
Sonet H

1 reviews | Active since Nov 2020

03 Nov 2020, 10:24

Horrible Service from Vodacom Fibre

I'm still waiting for someone from Vodacom's Fibre department to call me regarding to reconnect us and we have paid, . . I am disgusted and disappointed with Vodacom and the horrible service I have received from them no one comes back or try to solve the problem. Their customers are not important to them at all especially the ones that's been with them for many of years now its just about money not about their customers

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Vodacom
Vodacom's reply03 Nov 2020, 11:44
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SH
Sonet H's update03 Nov 2020, 17:15
Reviewer Update
They said its sorted still not nothing