1 reviews | Active since Mar 2015
Horrible service from Vodacom Fiber
Zandile has pushed me to the point of no return. I pay for a 100Mb vodacom fiber line of which I generally get between 6 - 50mb down. This is not due to multiple devices on the network as I understand how this works and can confirm. I called again tonight (after just getting off the phone with Chantel yesterday about downtime) and when Zandile told me that "her system is too broken and she cant see why im down" I requested to speak to a manager. I was then muted (yes I know the difference between mute and hold) and after 10minutes the call was eventually cut on me.
I have to constantly report my fiber link being down and my speed is never right the limited time that its up.
Can someone useful at Vodacom please get in touch as at this point I have to write this review using the data of an LTE router that I had to purchase due to the constant downtime.
