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mahummad M

1 reviews | Active since Sept 2014

21 Feb 2017, 12:28

Horrible Service from Vodacom -- Debiting my account even though the contract was settled and cancelled

<p>Vodacom, i have no words to explain how frustrated i am with your service, i would never advise anyone to move onto your network, Truly dissatisfied, and my issue is absolutely simple to resolve, the proper process was followed, the relevant documentation was also submitted +-7 times and still the issue persists its been going on for 5 MONTHS</p> <p> </p> <p> </p>

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Replies (2)
Vodacom
Vodacom's reply21 Feb 2017, 12:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

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mahummad M's update21 Feb 2017, 15:15
Reviewer Update

Hi Vodacom,

Please can you contact me. pleaaassseeee