PS
Petrus S
1 reviews | Active since Apr 2020
21 May 2020, 15:50
Horrible service from vodacom continues
I don't know how many calls I've made. How many times I've asked for assistance here and on social media. I still do not have my issue resolved. I asked for feedback and the agents at vodacom still believe a technician came to my place when there has not been one here. No one willing to assist still
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Replies (2)
Vodacom's replyOfficial
22 May 2020, 08:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 May 2020, 08:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PS
Petrus S's updateReviewer Update
23 May 2020, 00:53I'm escalating this issue to icasa. There's noway in hell I'm paying for a full month of interrupted service. This has gone too far
PS
Petrus S's update23 May 2020, 00:53
Reviewer Update
I'm escalating this issue to icasa. There's noway in hell I'm paying for a full month of interrupted service. This has gone too far