Horrible Service from Vodacom Advanced Repair Centre

<p>I've been a vodacom customer for years , a time came for me to upgrade my contract.</p> <p>I chose the the beautiful Huawei P9 lite.</p> <p>Unfortunately no one bothers to expain to me that it required a unique simcard , I assumed it will use the same micro simcard i've been using, I inserted andit got stuck in the phone ,</p> <p>I send it to Vodacom to extract the Sim Card , and in the process the simcard reader was damanged and I have to pay for it.</p> <p>It is such a horrible service , no one in Vodacom want to take responsibility for that because they don't care about customer service.</p> <p>How was I supposed to know it required a unique simcard to be inserted in a unique way ? </p>