HORRIBLE SERVICE FROM VODACOM

I am so disgruntled and irate. I had settled my vodacom contract for my laptop early. After receiving the settelment quotatation valid for 14days in May i then sent all the necessary proof of payments to the customer service and retention's department on the 23/05/2019.

i then get debited in the month of Aug for Lord knows what!, i call in explain the situation. I get told by the consultant that i was not suppose to be debited as i had settled. I opt not to wait for a refund after 7 days and reverse the unauthorized debit order in my account. I repeat to them to discontinue the number and close the account.

I am then debited in Sept!! a higher amount then before. I speak to Kagiso who is

*********** and not helpful , who puts me on hold!

I call back and spoke to Monica who was of great assistance, i await a call from the manager Morena Raeto! I am now told that i owe penalty fees and an outstanding amount? every time i call in i get told a different story!

I am gatvol with there service!!!!!