Horrible service from vodacom

<p>I have upgraded my contract via the online service however there was a problem with the device. I have contacted vodacom regarding this issue and they have arranged to have the device collected which had been done in August 2016! I have been billed for this device months later even thou I do not physically have it. I had gone into the store and upgraded and now being billed for 2 handsets inspite of returning 1. I have on numerous occasions went into the store to sort this issue out but have not recieved any assistance. It is now becoming extremely frustrating as this is now affecting my credit score which is unacceptable. I have been running around trying to sort this out and keep getting told the same lie about it getting logged in and will be sorted out only to have my account debited at the end of the month for 2 handsets! This has been going on from last year. Enuff is enuff.. </p>