1 reviews | Active since Aug 2011
Horrible service from Vodacom
<p>I called vodacom's call centre about 4 times this week because I never recieved the 5 GB of data on the 1st of this month that I payed for. No one was able to help me and every time I was told that it is being investigated. I recieved a sms this morning saying that they reloaded my device with data but this never happened. I have been with vodacom now fo about 10 years and I never missed a payment. This is very bad service. Definitely thinking about moving to a different network. The guy I spoke to today (Humour) told me that he cant transfer me to anyone else and I cant speak with his supervisor because his supervisor only communicates via email. Very dissapointed</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
