SM
Smeeta M
1 reviews | Active since Jul 2011
06 Apr 2021, 11:23
HORRIBLE SERVICE FROM VODACOM
Horrible service from Vodacom cancellation department. Have been trying to cancel my contract for months on end but my account still gets debited. i have put a stop on my debt orders from Vodacom, now i am in arrears !!!!!!!!!!!! I NEED TO BE BE REFUNDED (ARREARS AMOUNT TO BE REMOVED) & MY CONTRACT TO BE CANCELED!!!!!
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Vodacom's replyOfficial
06 Apr 2021, 14:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Apr 2021, 14:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team