MK
Mamello K

1 reviews | Active since Jun 2020

23 Feb 2021, 11:05

Horrible service from Vodacom

I'm done begging for a cellphone contract with Vodacom... my experience has been horrible, treated like a nobody and not getting answers. I opened a cellphone contract early this month they kept on taking me back and forth but to no help, they kept on saying a consultant will call me but noooo I have to be the one that follows them to ask about the status. Vodacom is worse than covid, thinking about it will make you sick. I actually thought I'd come here to write a better review about it since my case was handled by Hellopeter but nooo. Vodacom is really a ****py network service

0
Replies (1)
Vodacom
Vodacom's reply23 Feb 2021, 13:38
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team