NM
Neo M
1 reviews | Active since Jun 2021
22 Jun 2021, 12:37
Horrible service from Vodacom
For the past 6 months I have been getting calls from Banaard & Raaff, Mncube Incorporated and MBD to settle one account from Vodacom. All 3 firms are saying my one account was handed to all of the.
One firm says I owe them 3.5k, the second says 1.9k and the third says 1.5k. There is no consistency at all and I keep calling Vodacom and they are of no help. I have been to a Vodacom store about 4 times and they are not helping.
I have a negative credit score rating because all these 3 firm s keep claiming payments and threatening to attach my property.
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Replies (1)Vodacom's replyOfficial
22 Jun 2021, 13:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Jun 2021, 13:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
