xP
xavier P
1 reviews | Active since Jun 2012
14 May 2025, 09:45
Horrible service from Vodacom
I have place a order 3 times now from Vodacom and it's been canceled 3 times I get the notification that the orders has been processed on the day of bur the next day it gets canceled. On investigation the matter it seems no ome can give me a explanation why thus keeps happening.
I have been a loyal vodacom client for years and this is far the worse experience of my interaction woth vodacom.
I really hope o e goes to this service provider as I'm seriously considering to port all my contacts over to a other service provider This is horrible experience im going through and this company claims to be the best service provider in south Africa.
Im still waiting for feedback from vodacom but to no avail
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Replies (1)Vodacom's replyOfficial
14 May 2025, 10:05Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 May 2025, 10:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
