Horrible service from Vodacom!

I have a few lines with Vodacom, and I think it's about time I moved them all to a service provider who will provide better service. My lines were suspended due to non-payment, but I then made a payment, called Vodacom to unlock my lines on Friday 01 Sept, and a few times the next day, and the next, and nothing has been done up to this day! Every time I call the call center, I have been told that the lines will be unlocked within an hour, but it's been way over 100 hours of endless waiting and call already! I hope this will reach someone who cares enough to actually resolve my query, as none of the 10+ consultants I have spoken to in the past few days have done nothing and know nothing about customer service!