Horrible service from vodacom

<p>I have just app**** for a contract with vodacom end April 2016 and it was approved, I then ported my number to them and they delivered the phone with no issues, now at the end of May they deducted R1 481.47 from my account and when I check the bill there is 2 invoices (invoice number - B*** & B***) that they've sent its reflecting two cellphone numbers instead of one, its just been a month and already there is problems , I called their customer service several times , for about two weeks now trying to get them to resolve this issue and nothing has been done, i have logged two calls already REF- S3-GV33C-CABKM /S3-GXB68-81EF and when I call to make a follow-up they keep telling me that the calls are still pending and that someone will contact me back, i have reversed the debit order back into my account but i keep getting smss saying my account is in arrears but they are not looking into the calls I've logged to them, up to this day no one has called me, and yesterday I've just received an sms from Marius Labuschagne from their customer service saying I should fax them my ID copy and an Affidavit stating that i did not apply for the contract, I mean i have only signed for one Cellphone when they delivered it and they can also check their call recordings and trace if the number that they are charging me for is active and was registered under me, i have proof of activations for one number and I should be billed for that only , the other number which is *** I do not know anything about it and i have told them this everytime i call them but nothing has been done, I am so disappointed with their service , its my first time using their network and I am Gatvol already, its just been a month and they cannot sort this out , then come month end they will deduct the money again.</p> <p>I have even attached the invoices</p> <p> </p> <p>Account number - I***</p>