HORRIBLE SERVICE FROM VODACOM

Item: Vodacom
Rating: 1
Author: Rudi A

Vodacom Fibre - No customer service at all. Called every day for 2 weeks to get internet connected, explaining the same story to the call center with no managers available to assist or to talk to. Tried to cancel my service and they couldn't even do that.

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Replies (1)

Vodacom's replyOfficial

13 Mar 2024, 07:25

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply13 Mar 2024, 07:25

Official