CVDM
Candice Van Der Merwe

1 reviews | Active since Feb 2024

26 Mar 2025, 10:02

HORRIBLE SERVICE FROM VODACOM

Vodacom deleted my number after I managed to pay my bill in full and close the contract. I need that number back as I cannot access my other apps that are linked to that number. I work part time online and need that number to access my emails and other apps that I use to run my online business. Vodacom is hard pressed on not assisting at all and directs me to a system that deleted the number. No empathy or reason to understand or assist at all.

0
Replies (1)
Vodacom
Vodacom's reply26 Mar 2025, 10:30
Official
 
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team