CVDM
Candice Van Der Merwe
1 reviews | Active since Feb 2024
26 Mar 2025, 10:02
HORRIBLE SERVICE FROM VODACOM
Vodacom deleted my number after I managed to pay my bill in full and close the contract. I need that number back as I cannot access my other apps that are linked to that number. I work part time online and need that number to access my emails and other apps that I use to run my online business. Vodacom is hard pressed on not assisting at all and directs me to a system that deleted the number. No empathy or reason to understand or assist at all.
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Replies (1)Vodacom's replyOfficial
26 Mar 2025, 10:30Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Mar 2025, 10:30
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
