Horrible service from Vodacom

My account was in arrears, I talked to vodacom to request that they suspend my aco**** for few months they refused. They took my account to debt collectors MBD, last week I paid those people and still when I call vodacom to get my number back with the package that I settled, their cunstomer care doesn't say "the number you are inquiring about does not exist ". Please release my number, I gave you your money.