LL
Lmnngcwangu L
1 reviews | Active since Mar 2016
26 Sept 2023, 20:25
Horrible service from the fibre team at Vodacom
Trying to migrate my fibre line with Vodacom has been nothing short of painful. I have been calling and emailing daily and the migration has not happened. I need to have access to internet when I move as I’m a fully remote work. Please assist urgently.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
27 Sept 2023, 07:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Sept 2023, 07:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
LL
Lmnngcwangu L's updateReviewer Update
27 Sept 2023, 15:37Hi
No one has called me
No one has called me
LL
Lmnngcwangu L's update27 Sept 2023, 15:37
Reviewer Update
Hi
No one has called me
No one has called me
LL
Lmnngcwangu L's updateReviewer Update
28 Sept 2023, 13:23Vodacom is a horrible company. They are now refusing to process a refund after their own incompetence, misdirection and misconduct. it's appalling, no regard for customers or service.
LL
Lmnngcwangu L's update28 Sept 2023, 13:23
Reviewer Update
Vodacom is a horrible company. They are now refusing to process a refund after their own incompetence, misdirection and misconduct. it's appalling, no regard for customers or service.