Horrible service for loyal customers

<p>After being a loyal Vodacom customer for at least 15 years, I recently attempted to cancel one of my contracts with them. This is a standard data plan, no device included. My contract still has a year to go - 5 gig data per month @ R260. Seeing as I haven't received this data, I cannot understand why I would have to pay R2800 to cancel a contract for services which I have not received. I also wanted to get fiber internet through Vodacom, after cancelling said conract, and thus paying R800 p/m instead of R260, still to Vodacom. I have thus decided to go with another fiber provider with better service. I will not be recommending Vodacom to anyone again anytime soon. Very dissapointed that my loyalty towards Vodacom is not appreciated. </p>