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Nondumiso D
1 reviews | Active since May 2016
21 Apr 2021, 19:54
Horrible service
I took up contract phone with Vodacom but now they are unable to do a sim swap for me , I’ve asked them to cancel the contract but I still have not received communication from them. I don’t understand why they can’t confirm my cancellation so I can go to a different company and keep my cell number
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Replies (2)
Vodacom's replyOfficial
22 Apr 2021, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Apr 2021, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Nondumiso D's updateReviewer Update
11 May 2021, 07:33Vodacom doesn’t want to assist me with getting my cell phone contract cancelled now they have been taking payments from my card for a cell phone I cancelled over a month ago
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Nondumiso D's update11 May 2021, 07:33
Reviewer Update
Vodacom doesn’t want to assist me with getting my cell phone contract cancelled now they have been taking payments from my card for a cell phone I cancelled over a month ago