HORRIBLE SERVICE
I've been on the line for more than an hour trying to cancel an online application! I'm being sent to pillar to post, getting transferred from one department to another. When you reach cancelation it requires you to input the number you are querying, how will I input a number which I do not have??? My issue is that I only have 2 weeks to cancel before I get charged. I do not want to be reversing debit orders for such.
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Vodacom's replyOfficial
09 Dec 2022, 12:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2022, 12:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team