NS
Nothando S
1 reviews | Active since Feb 2023
03 Oct 2023, 12:02
Horrible Service
An absolute nightmare. Vodacom tried to debit my account yesterday where in actual fact I paid my premium earlier than the debit date on the vodacom app however they still tried to debit my account and the debit did not go through and now i have to pay bank fees for this debit. Very disgusting service.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
03 Oct 2023, 12:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Oct 2023, 12:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team