HORRIBLE Service & Data theft - ANGRY Customer 😠

Vodacoms service at call center is unprofessional and extremely Rude... Never in my life have I spoken to someone with such arrogance... We called in Saturday to enquire about 1gb data that went missing as there is no "data Information" on the vodacom app and the lady that assisted tried to make it sound as if we do not know how data works after we explained to her that the mobile router had no signal an no one could connect to it, so how could the data be missing... after which I requested a full detailed history to which she advised there isn't any... I requested the matter be escalated as I want to know where my data that I paid for went... we were promised that we would be called on Monday.. guess what.. no call... we called yesterday (Wednesday 6/9/2023) again to follow up where a gentleman answered the phone, also very rude and arrogant saying he would call the client in question immediately... guess what.. NO CALL AGAIN... VODACOM IS STEELING OUR MONEY AND HIRING *********** PEOPLE TO AGGRAVATE CLIENTS MORE... I've been a client for many many many years and vodacoms services have gone out the back door.. WE WANT ANSWERS.. WHERE IS OUR DATA..