Horrible service continues and its not Vodacom's problem...*****, CHEATS...!!!

So today, after more than one month of receiving a promotional Samsung Galaxy Grand Prime Pro, I eventually received my sim card for this device. So I called customer care because I was told previously to do a sim swap. Customer did not bother to look at the details of what was going on on the account and they put me through to Activations. Activations told me that it is an upgraded sim card I must call upgrades department.

I have had it with being put from pillar to post, by Vodacoms incompetence. The guy from their complaints department told me that this matter would be resolved, yet I am the one who has to phone around to get this sorted.

Vodacom's shocking service and stinking attitude from their consultants continues. In the meantime, my account has been debited and they took my money. Yet they have not provided any of the services they promised. *****