IM
Izoldah M
1 reviews | Active since Oct 2020
01 Dec 2021, 15:28
HORRIBLE SERVICE
Vodacom contact center, USELESS, USELESS, USELESS I cancelled my contract back in September 2021 however I'm still billed for the cancelled contract, calling the customer care is frustrating, they just hang up on you and nobody calls back
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Vodacom's replyOfficial
02 Dec 2021, 07:37Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2021, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team