HORRIBLE SERVICE

I wish i did not even have to give a star for this rating. I called Vodacom cancellations to see when I am able to cancel the contract in question. I spoke to LELE NDWANDWE who was really not interested in taking any calls today from the sound of her voice. She would answer me with MMMHHH and eventually started talking Xhosa with me. Her telephone etiquette is something out of this world. When I requested for her to put me through to the service rating she told I would get an SMS, which I still have not received. I asked her if what would happen if I did not get an sms to rate her service and the line went quiet. I held on and she eventually came back and told me asked her supervisor and he said that I would get a sms - which I still have not received. I then asked her if could speak to her supervisor, she laughed and asked for what. I said I would please like to speak to her supervisor and she dropped the call in my ear. The service at Vodacom call centers are absolutely horrible. I sit here and question myself - why am I still a client of this horrid place. I would like for you to please listen to her phone recordings and hear how she speaks to her clients!!!! Its absolutely horrid. She sounds like you are bothering her. HORRIBLE SERVICE RECEIVED MORE THAN ONCE - and when they call to ask you what happened all you do is repeat above story and done. Your service is absolutely horrible. Please listen to her recording and tell me that is expectable!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!