CM
Cethekile M

1 reviews | Active since Oct 2011

28 Apr 2021, 09:31

Horrible service by Vodacom ***** department

I have shared a review and Vodacom responded immediately to say a Consultant will contact me, guess what, I am still waiting. So this is exactly my experience with them, their sales Consultant conveniently fail to do security checks when ********** take contracts using people's identities but are so quick to block genuine people and FAIL to make follow ups and clear names upon realising ***** that took place.

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Replies (1)
Vodacom
Vodacom's reply28 Apr 2021, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team