CM
Cethekile M
1 reviews | Active since Oct 2011
28 Apr 2021, 09:31
Horrible service by Vodacom ***** department
I have shared a review and Vodacom responded immediately to say a Consultant will contact me, guess what, I am still waiting. So this is exactly my experience with them, their sales Consultant conveniently fail to do security checks when ********** take contracts using people's identities but are so quick to block genuine people and FAIL to make follow ups and clear names upon realising ***** that took place.
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Replies (1)Vodacom's replyOfficial
28 Apr 2021, 14:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Apr 2021, 14:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
