HORRIBLE SERVICE BY VODACOM 4U EASTGATE & FINRITE

BEYOND PATHETIC!!!

Vodacom is a business that is there to ***** money from people. Getting into a contract with Vodacom is the absolute worst!!!

Here is my encounter with Vodacom 4 U Eastgate Shopping Mall.

My contract was due for an upgrade. All good and well, I did take up a new phone. unbeknown that Vodacom has subcontracted new ******* in the name of Finrite.

There is a consultant at Finrite that kept playing games on my account. He was adding and removing device contract on my phone close to 6 times in one month on a single invoice.

Now a little birdie told me that when sales consultants at Finrite add insurance on a contract, they get an attractive commission. To that effect, my statement for that month balooned close to 40% more.

Till to this day my query was never resolved nor have I ever had my money credited back to me. The store manager, Sylvia was of great help and trust her level best to assist me but the lousy consultants at Finrite gave her a big MIDDLE FINGER.

Then 2 months later, someone decided to play in my account again and add a 2 gb monthly subscription into my account/invoice. After I picked this up I cancelled it and immediately asked for a refund. Till to this day am I yet to receive my refund.

*******!!!