1 reviews | Active since Mar 2017
Horrible service by Vodacom
<p>it has been a horrible experience with Vodacom in January I took a 24 m contract with Vodacom for 279 pm 20gig promotion I get debited this month for R3700 I mean what the hell just for data there is no way I used more than 20gig a month how can Vodacom justify this this month I have so far used 8gig but my bill is siting at 4500 to be devoted at end March if this wa the case I with never taken this contract it was clear said I pay 279 pm for 10gig during the day and 10gig at night I need this contract cancelled and I need answers now I went to a store in lenasia and there were very unhelpful I am pretty ****ed of never in my life have paid so much for data acc no I ********** </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Well I will be waiting because total ******* to pay over 3000 in data how does Vodacom justify this also this month you want to debit me 4500 it a mobile data I only use it occasionally this total ******* seriously false advertising my contract is 329 pm and that what I should be devoted for I await your feedback or this will go to court
Well I will be waiting because total ******* to pay over 3000 in data how does Vodacom justify this also this month you want to debit me 4500 it a mobile data I only use it occasionally this total ******* seriously false advertising my contract is 329 pm and that what I should be devoted for I await your feedback or this will go to court
