1 reviews | Active since May 2016

21 Sept 2020, 11:16

horrible service

Oh whats my story.

Vodacom sold me an LTE service knowing very much well that i don't have a coverage where i lived.

it was cancelled but to my supersize it is still showing on the ITC and as such it impacts my scoring negatively because i am unable to purchase a vehicle

to make things even worse is that i have been in contact with them from emails and calls and no one seems to come to my aid

0
Replies (1)
Vodacom
Vodacom's reply21 Sept 2020, 14:23
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team