Horrible Service

*****! - So after a mix up with Vuma and MWEB I decided to place a Fibre order with Vodacom. Three or so days later Vuma installed the line - unbeknownst to me - it was MWEB's line. I called Vuma and Vodacom to tell them about the problem, both asked that I cancel all accounts with MWEB - R3400 later the Vuma agent pretends that I came up with the idea to cancel all by myself. When I call the Vodacom agents - they promise to "escalate" (they ruined that word for me) the matter each time. I'm sure by the last time I called the matter was being "escalated" to god in the heavens. What I have figured out was - neither Vodacom nor Vuma were going to pay me back the cancellation fee, their priority was a sale, Vodacom was stalling in order to get access to the line 30 days after my cancellation. The problem was that no one was being honest about their intentions, it was made as though they were trying to help me at every point.