JC
Jade C

1 reviews | Active since Nov 2021

13 Nov 2021, 10:16

Horrible Service at Vodacom

They are greedy and pathetic , they literally moved me from one department to the other department , I paid thrice in one month for my account and they don't wanna refund me my money , how greedy can you be honestly use are **** and need some work to be done with your customer care/support agents , I work in customer service and honestly experiencing the bad service I received is honestly shocking , i honestly advise everyone not to support this **** hole of a company , I literally downloaded and started a account on Hellopeter today on a Saturday and such a beautiful hot day , I pretty sure that says enough about how upset I am about this company honestly your guys service is ****

0
Replies (1)
Vodacom
Vodacom's reply13 Nov 2021, 11:41
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team