JC
Jade C
1 reviews | Active since Nov 2021
13 Nov 2021, 10:16
Horrible Service at Vodacom
They are greedy and pathetic , they literally moved me from one department to the other department , I paid thrice in one month for my account and they don't wanna refund me my money , how greedy can you be honestly use are **** and need some work to be done with your customer care/support agents , I work in customer service and honestly experiencing the bad service I received is honestly shocking , i honestly advise everyone not to support this **** hole of a company , I literally downloaded and started a account on Hellopeter today on a Saturday and such a beautiful hot day , I pretty sure that says enough about how upset I am about this company honestly your guys service is ****
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Replies (1)Vodacom's replyOfficial
13 Nov 2021, 11:41Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Nov 2021, 11:41
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
