RM
Rahab M

1 reviews | Active since Aug 2016

07 Nov 2016, 15:43

Horrible service at Vodacom

<p>I am just tired of horrible service I'm recieving everytime I have a problem</p> <p>After Vodavon consumed more than 300MB of my data within minutes, and a 'SOLUTIONS DEPARTMENT' promising to call within an hour, I am still waiting.</p> <p>PLEASE DO SOMETHING ABOUT THIS.</p> <p>YOUR CONSULTANTS JUST TREATED ME LIKE AN IDIOT WHO DOES NOT KNOW HOW DATA WORKS, after the SOLUTIONS expert promised to INVESTIGATE and contact me, in still waiting.</p> <p>Please get your act together!!!!!!!!!!!!! </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply07 Nov 2016, 15:53
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

RM
Rahab M's update07 Nov 2016, 15:55
Reviewer Update

I will be waiting