1 reviews | Active since Oct 2016
HORRIBLE SERVICE AND THEFT
<p>Vodacom granted an upgrade from my account without my knowledge and started debiting me for it.</p> <p>I contacted customer care numerous times and they never get back to me </p> <p>The shop that the upgrade was done at has contacted vodacom also but they still refuse to adress their error and they keep telling me my account is in arrears </p> <p>I have been a loyal customer and never missed a payment, i spent close to a R1000.00 monthly on vodacom and thanks to this **** service and lack of accountability I will take my business elsewhere and they will be hearing from my lawyer !</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
This problem was never resolved !! please contact me !!
This problem was never resolved !! please contact me !!
