Horrible service and taking advantage of clients

I don't know if it's me or it's everyone else but it seems like all these huge companies are trying to take advantage of their customers. I took a phone 2018 I think with vodacom Nov and the contract was supposed to end 2020 Nov and when that day came they continued pulling my money and when I call them they said I had to call back to cancel the benefits. What the hell is the contract, isn't it that when I take the contract when it ends everything that comes with it should end as well.

They are quick to if it benefits them but they are not quick when it benefits you as their client. Quick on sales but slow on cancellations. I called them to cancel the benefits that's I never used anyway since I got the phone and took the laptop, guess what, the laptop arrived before they even canceled the stupid benefits. Even till this day they haven't canceled. Hell I even got a better offer from MTN for data at a low price.

I told you guy that I will dispute the whole amount if it goes off this month and you took the money anyway, I canceled the sim a week before the debit order for crying out loud. Now my data is closed I can't work because of you. This really is bad service. Like at its worst. You taking advantage. Hell I even want to cancel the wifi deal and take a better deal with Mtn because they are giving me a much greater service at a low price