1 reviews | Active since Oct 2016
Horrible service and people s****s by manager at Voda Hyde Park
<p>I called the shop on Friday afternoon to find out what’s happening. The 'admin lady' took my details and said she would call me back 5 minutes later. This did not happen and when I went to the shop on Saturday, to my shock, she told me that she was about to do it. She blamed processing it to 'network issues', mind you I have no idea what this means.</p> <p> </p> <p>I was further irritated by the store manager who was dismissive when I told him about my problem. No ownership of the problem or acknowledging my frustrations about the matter. The least you can do is take someone for EQ training before appointing them as a store manager. </p> <p> </p> <p>I am even wondering why I am still patient to this day, it’s been such an inconvenience and a burden dealing with the shop. I feel defeated because it feels like nobody cares...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
