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Priscilla M

1 reviews | Active since Oct 2013

26 Mar 2015, 16:08

Horrible Service and Attitude

I had my line deactivated from Vodacom and that took an I hour to do so , but to reactivate my line it takes them 7 days while all the premiums has been debited on my account , and if you say my account is due with R1000 why would you debit R900.00. Vodacom I am very disappointed I wonder why Nashua had to transfer my account to you. And the agent have the nerve to say where can we contact you like hello you deleted my line and she says you must count 7 days right like she is speaking to a Grade 0. There was a Dasendree Subbiah oh my god she tells me why are you screaming and she keeps quiet

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Replies (1)
Vodacom
Vodacom's reply27 Mar 2015, 11:49
Official
Hello pricillam,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team